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The Power of A3 Frameworks: A Structured Approach to Thinking, Problem Solving, and Strategic Alignment
A3 Thinking offers a logical, structured approach to problem solving and strategic alignment. From Hoshin Planning to Status Reports, the A3 frameworks empower teams at every level to communicate clearly, collaborate effectively, and achieve operational excellence.

Allan Ung
3 days ago4 min read


Root Cause Analysis in 6 Steps | OEC Insights
Discover Root Cause Analysis in six steps with practical guidance and pitfalls to avoid. Part of OEC Implementation Insights, this article links directly to facilitation‑ready training presentations for structured problem‑solving success.

Allan Ung
5 days ago2 min read


PDCA Problem Solving in 6 Steps | OEC Insights
Discover PDCA Problem Solving in six steps with practical guidance and pitfalls to avoid. Part of OEC Implementation Insights, this article links directly to facilitation‑ready training presentations for structured problem‑solving success.

Allan Ung
6 days ago2 min read


How to Implement Kaizen in 6 Steps | OEC Insights
Discover the Kaizen Implementation Roadmap in six steps with practical guidance and pitfalls to avoid. Part of OEC Implementation Insights, this article links directly to facilitation‑ready training presentations for continuous improvement success.

Allan Ung
6 days ago2 min read


Total Quality Process (TQP): Rebooting TQM with a New Operating System
Total Quality Process (TQP) is the new operating system for quality. Learn how its role-based pillars—Quality Management and Quality Improvement—transform TQM into a faster, more effective framework for today’s organizations.

Allan Ung
Jan 155 min read


Human-Centered Systems Thinking in Action: Reframing Singapore’s MRT for Reliability, Trust, and Human Experience
When MRT systems falter, commuter trust erodes. This article explores human‑centered systems thinking, showing how feedback loops, leverage points, and stakeholder maps can transform reliability and resilience.

Allan Ung
Dec 31, 20258 min read


Total Quality Management (TQM) in the Age of AI and Business Complexity
Discover why Total Quality Management (TQM) remains the foundation of operational excellence, business resilience, and effective AI adoption in today’s complex organizations.

Allan Ung
Dec 18, 20253 min read


Operational Excellence in the Age of AI: Why Human Capability, Not Technology, Will Decide Who Thrives
AI is reshaping Operational Excellence by automating analysis and tasks. Discover why mindset, behaviour, and change capability—not tools—will define sustainable value creation in the age of AI.

Allan Ung
Dec 14, 20255 min read


Critical Thinking Reimagined: A 4-Lens Model for Smarter Problem Solving
The 4-Lens Critical Thinking Model--an integrated approach combining Analytical Thinking, Lean Thinking, Design Thinking, and Systems Thinking. This framework equips leaders, managers, and teams to solve problems with clarity, efficiency, creativity, and foresight.

Allan Ung
Sep 23, 20253 min read


Lean Management Assessment: Is Your Business on the Path to Operational Excellence?
Unlock the blueprint for operational excellence with a Lean Management Assessment. Dive deep into lean practices and elevate your operational efficiency.

Allan Ung
Feb 14, 20253 min read
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