
CRITICAL THINKING WORKSHOP
Think Smarter. Solve Deeper. Lead Better.
Description
In a world defined by complexity, ambiguity, and constant change, traditional linear thinking is no longer enough. Integrated Critical Thinking for Modern Problem Solving™ is a groundbreaking workshop that unites analytical thinking, design thinking, systems thinking, lean thinking, and structured problem-solving into a cohesive and practical learning experience.
Participants will learn not only how to think—logically, creatively, systemically—but also how to act with insight, empathy, and impact. This course is designed to help professionals make better decisions, solve problems holistically, and lead innovation within dynamic environments.
Rather than treating each methodology in isolation, this workshop highlights their interconnectedness, empowering participants to select and blend the right approach based on the situation. From root cause analysis and data-based reasoning to human-centered innovation and systems-level change, this workshop offers a comprehensive toolkit for modern critical thinking.




Recommended Audience
This workshop is ideal for:
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Mid to senior-level managers seeking to enhance decision-making capabilities.
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Team leaders and project managers aiming to foster collaborative problem-solving.
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Process improvement specialists focused on operational excellence.
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Innovation and change management professionals driving organizational transformation.
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Professionals across sectors such as healthcare, education, public policy, and business transformation.
Methodology
The workshop employs an experiential learning approach, emphasizing active participation and practical application. Participants will engage in:
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Interactive lectures introducing key concepts and frameworks.
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Hands-on activities to practice integrated thinking tools and techniques.
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Group discussions to reflect on insights and share experiences.
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Real-world case studies to contextualize learning.
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Collaborative projects to apply integrated thinking methods to participants' own challenges.
Learning Objectives
By the end of this workshop, participants will be able to:
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Understand the principles of critical thinking and cognitive bias.
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Apply structured problem-solving tools like PDCA, A3, 8D, and 5 Whys.
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Analyze root causes and visualize problems using analytical tools.
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Leverage human-centered and systems thinking for complex challenges.
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Enhance continuous improvement with Lean Thinking.
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Integrate multiple thinking methods for flexible, strategic decision-making.
Workshop Outline
Module 1: Foundations of Critical Thinking
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Definition, importance and developing a critical thinking mindset
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Types of thinking: critical, analytical, creative, systemic
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Overcoming cognitive biases and mental traps
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Characteristics of effective critical thinkers
Module 2: Structured Problem-Solving Frameworks
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PDCA Cycle: structured iteration for continuous improvement
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A3 Thinking: clarifying problems through storytelling and logic
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8D: managing team-based root cause analysis and corrective actions
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5 Whys: digging deeper into root causes with simplicity and rigor
Module 3: Analytical Thinking Tools
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Fishbone (Ishikawa) Diagrams: identifying cause-effect relationships
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Pareto Analysis (80/20 Rule): focusing on the vital few
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Flowcharts and visual process mapping: clarifying steps and gaps
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Data-based reasoning: turning raw data into actionable insights
Module 4: Human-Centered Thinking
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Design Thinking: empathize, define, ideate, prototype, and test
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Systems Thinking: seeing patterns, feedback loops, and connections
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Tools for stakeholder analysis and user journey mapping
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Case studies on user-driven innovation and service redesign
Module 5: Lean Thinking for Improvement
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Principles of Lean Thinking: value, value stream, flow, pull, perfection
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Value vs. Waste: identifying and eliminating non-value activities
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Gemba walks, Kaizen, and visual management in action
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Integrating Lean principles into critical thinking and decision-making
Module 6: Integration & Application
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Blending thinking methods for holistic problem-solving
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Selecting the right tools/methods based on context and need
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Team-based case challenge: simulation or real-world application
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Group presentations, peer critique, and facilitator debrief
Award of Certificate
Certificate of Attendance will be issued to participants who have attended at least 75% of the workshop
Duration
One-day and two-day programs are available