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A3 Problem solving workshop

Solve Problems. Drive Results. Sustain Improvements.

Description

The A3 Problem Solving method is a hallmark of Lean thinking, developed and refined by Toyota to foster logical, structured, and visual thinking. It serves not only as a problem-solving tool but also as a communication and coaching tool that promotes organizational learning and collaboration.

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This course introduces the A3 methodology as a disciplined, PDCA-based approach that guides teams through understanding problems, identifying root causes, designing effective countermeasures, and tracking results. Participants will learn how to structure their thinking, align stakeholders, and document their problem-solving journey using the A3 format. Practical exercises, real-world examples, and templates will enable participants to apply A3 thinking immediately in their work context.

A3 Problem Solving Workshop
A3 Problem Solving Workshop

Who Should Attend

This course is ideal for managers, team leaders, engineers, CI specialists, and any professional involved in operational problem-solving, decision-making, or Lean deployment.

Training Methodology

The course includes:

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  • Guided walkthrough of each A3 stage

  • Interactive practice with real-world case examples

  • Peer-to-peer coaching and feedback

  • Use of templates and visual tools

  • Group reflection to reinforce learning

Learning Objectives

A3 Problem Solving Workshop

Upon completion of this workshop, participants will be able to:

 

  1. Explain the purpose and benefits of A3 Thinking within a Lean context.

  2. Apply the A3 framework to structure and solve complex workplace problems.

  3. Use supporting tools such as 5 Whys, Fishbone Diagram, and PDCA effectively.

  4. Develop compelling A3 reports that communicate clearly and concisely.

  5. Facilitate team-based problem-solving and coach others using A3 methodology.

Workshop Outline

Session 1: A3 Thinking Fundamentals

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  • What is A3 Thinking and Why It Matters

  • Origins in the Toyota Production System

  • The Role of PDCA in Structured Problem Solving

  • A3 as a Thinking Process, Not Just a Template

 

Session 2: A3 Process (Part 1) – Clarify and Analyze the Problem

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  • Define the Problem and Business Context

  • Grasp the Current Situation: Facts, Data, Gaps

  • Use of Visual Tools (5W1H, Graphs, Process Map)

  • Activity: Framing a Strong Problem Statement

 

Session 3: A3 Process (Part 2) – Root Cause to Countermeasures

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  • Root Cause Analysis using 5 Whys and Fishbone

  • Goal Setting: Ideal State vs. Current State

  • Generate and Prioritize Effective Countermeasures

  • Activity: Mapping Causes and Proposing Solutions

Session 4: A3 Process (Part 3) – Implementation and Follow-Up

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  • Plan Actions with Accountability and Timelines

  • Monitor, Evaluate, and Adjust

  • Reflect and Capture Lessons Learned

  • Activity: Completing a Full A3 Report with Review

 

Session 5: Embedding A3 Thinking in Daily Practice

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  • Coaching and Leading A3 Teams

  • Using A3 in Daily Management and Strategy Deployment

  • Case Studies: Real Applications Across Functions

  • Tips for Sustaining a Problem-Solving Culture

Award of Certificate

Certificate of Attendance will be issued to participants who have attended at least 75% of the workshop

Duration

1-day and 2-day formats available

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