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Allan Ung facilitating a lean workshop for a senior leadership team in Singapore.

We help organisations innovate, improve performance, and grow—by integrating Design Thinking and Lean Management.

How We Help Organizations Grow

Happy faces of participants showing thumbs up for a satisfying workshop experience.

Design. Improve. Sustain.

​Operational Excellence Consulting Singapore helps organizations innovate and grow by integrating Design Thinking and Lean Management.

 

We enable leaders and teams to solve the right problems, improve end-to-end performance, and build sustainable capability—so results are achieved and sustained.

Design Thinking

Innovate with clarity and customer focus

We help teams:

  • Understand real customer needs

  • Reframe complex problems

  • Design practical, implementable solutions

 

Design Thinking ensures you solve the right problems before scaling solutions.

Cross-functional team mapping out the customer journey for analysis and improvement.
Workshop participants carrying out a lean business simulation to understand differences between batch processing and one-piece flow.

Lean Management

Improve flow, reduce waste, and deliver consistently

We help organizations:

  • Improve end-to-end processes

  • Strengthen daily management

  • Build problem-solving capability at all levels

 

Lean ensures solutions are efficient, scalable, and sustainable.

Integrated Lean + Design Thinking

Innovation that works in the real world

By combining both disciplines, we help organizations:

  • Turn ideas into operational reality

  • Balance creativity with discipline

  • Achieve innovation without chaos

 

This is where insight meets execution.

Team having a focused discussion in front of the white board.
Team members building a prototype for testing and gathering feedback.

Customized Training & Workshops

Practitioner-built. Facilitation-ready. Business-relevant.

We design and deliver:

  • Customized workshops

  • Capability-building training

  • Facilitation-ready presentations

 

All content is tailored to your context—not generic frameworks.

Get started with Consulting

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