Allan UngFeb 25, 20234 minDesign Thinking: A Cyclical Approach to InnovationAllan Ung "Design is not what is looks like or feels like. Design is how it works." Steve Jobs Introduction Design thinking is a...
Allan UngSep 14, 20213 minHow to Craft Effective Customer Journey Maps for Businessby Allan Ung Steve Jobs once wisely stated, "You've got to start with the customer experience and work back toward the technology – not...
Allan UngSep 13, 20212 minTotal Quality Management (TQM): The Critical Role of Quality in Responding to the Covid-19 Crisisby Allan Ung "Quality has to be caused, not controlled.” Philip Crosby In recent years, Lean Manufacturing has gained popularity as a...
Allan UngJun 30, 20163 minStreamlining Your Workplace: The Power of 5S Principlesby Allan Ung "Good workplaces develop beginning with the 5S's. Bad workplaces fall apart beginning with the 5S's.” Dr. Hiroyuki Hirano In...
Allan UngJun 30, 20165 minTraining Within Industry (TWI): The Missing Link In Lean Managementby Allan Ung In September 1990, my colleague and I participated in a technical training program for instructors held at the Panasonic...
Allan UngJun 30, 20163 minAchieving Long-term Success through Effective Change Managementby Allan Ung "Change is the only constant." Heraclictus , Greek Philosopher Change is the only constant. It is a fact of life and...