Allan Ung In the pursuit of operational excellence, organizations often seek tools that can assess their progress and guide their...

Allan Ung Navigating Online Shopping Woes: Lessons from Shopee's Wrong Product Delivery "Your most unhappy customers are your greatest...

Allan Ung "Kaizen means ongoing improvement involving everybody, without spending much money." Masaaki Imai Introduction Kaizen , a...

Allan Ung Introduction In today's competitive business landscape, optimizing efficiency and reducing unnecessary costs are essential to...

Allan Ung "The purpose of visual management is to make the invisible visible." Taiichi Ohno Introduction Visual management is a powerful...

Allan Ung "In the middle of every difficulty lies opportunity." Albert Einstein The Eight Disciplines (8D) problem-solving process is a...

Allan Ung "The man who moves a mountain begins by carrying away small stones." Confucius Introduction In today's competitive business...

Allan Ung “Where there is no standard, there can be no Kaizen.” Taiichi Ohno Introduction In the world of manufacturing,...

Allan Ung In today's fast-paced business environment, organizations face many challenges, including intra-organizational conflict,...

Allan Ung “Genchi Genbutsu [go and see the actual situation] means imagining what you are observing is your own job, rather than somebody...