Allan Ung "Design is not what is looks like or feels like. Design is how it works." Steve Jobs Introduction Design thinking is a problem-solving approach that is becoming increasingly popular across various industries. It is a user-centric approach that involves understanding the needs, wants, and behaviors of users to create innovative solutions that are both practical and feasible. Design thinking is not just limited to the field of design; it can be applied to any proble

by Allan Ung Recession or boom, companies need to sharpen their competitive edge by applying Lean Management principles to cost reduction - that is, the elimination of non-value-added activities or waste from the value stream processes. Be Lean In the Lean Management philosophy, all activities in an organization are grouped into two categories: 1. Value-added (VA) activities, and 2. Non-value-added (NVA) activities. In the context of Lean Management, VA and NVA activities