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Total Quality Process (TQP): How to Make TQM Actually Work
TQP treats quality not as a department, a certification, or a set of tools — but as a management process with defined roles and activities at every level. This article explains the House of TQP framework, the four key management activities, the eight-step improvement process, and what real TQP implementation produces in practice.

Allan Ung
Jan 1515 min read
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