Allan UngFeb 254 minDesign Thinking: A Cyclical Approach to Innovationby Allan Ung "Design is not what is looks like or feels like. Design is how it works." Steve Jobs Introduction Design thinking is a...
Allan UngSep 14, 20213 minHow to Craft Effective Customer Journey Maps for Businessby Allan Ung Steve Jobs once wisely stated, "You've got to start with the customer experience and work back toward the technology – not...