Sustainability: Building a Future Where People, Planet, and Profit Thrive
Allan Ung Image: Unsplash "The greatest threat to our planet is the belief that someone else will save it." Robert Swan In today's...
top of page
Allan Ung
Mar 255 min read
Revolutionizing Public Transit: The Redesign of SMRT's Chimes for a Better Commuter Experience
Allan Ung Inside the MRT train, Singapore. (Credit: ProjectManhattan, CC BY-SA 3.0) Introduction SMRT, Singapore's prominent public...
126 views
Allan Ung
Feb 95 min read
Navigating the Maze of Online Shopping on Shopee: Lessons Learned from a Wrong Product Delivery
Allan Ung Navigating Online Shopping Woes: Lessons from Shopee's Wrong Product Delivery "Your most unhappy customers are your greatest...
144 views
Allan Ung
Jan 225 min read
Designing Commuter Solutions with Design Thinking: A SimplyGo Chronicle
Allan Ung Fare gates at a Singapore train station (Photo: Vulcan Post) "You've got to start with the customer experience and work back...
314 views
Allan Ung
Jan 154 min read
Kaizen in the Modern Business Landscape: A Timeless Approach to Continuous Improvement
Allan Ung "Kaizen means ongoing improvement involving everybody, without spending much money." Masaaki Imai Introduction Kaizen, a...
273 views
Allan Ung
Sep 29, 20234 min read
Digital Transformation: A Step-by-Step Guide for Successful Implementation
Allan Ung “The future is digital. It’s not a question of if; it’s a question of when.” Marc Benioff Salesforce CEO Introduction In...
92 views
Allan Ung
Aug 19, 20233 min read
The Power of a Customer-Centric Value Proposition Canvas
Allan Ung Introduction In today's fast-paced business landscape, understanding your customers' needs and creating compelling value...
141 views
Allan Ung
Apr 8, 20236 min read
8D Methodology: An Effective Way to Improve Quality and Efficiency
Allan Ung "In the middle of every difficulty lies opportunity." Albert Einstein The Eight Disciplines (8D) problem-solving process is a...
656 views
Allan Ung
Apr 5, 20237 min read
From Cluttered to Organized: How a 5S Kaizen Event Can Make a Difference
Allan Ung "The man who moves a mountain begins by carrying away small stones." Confucius Introduction In today's competitive business...
499 views
Allan Ung
Mar 30, 20236 min read
Unlocking the Power of Value Stream Mapping: Transforming Business Processes for Optimal Performance
Allan Ung In today's fast-paced business environment, organizations face many challenges, including intra-organizational conflict,...
170 views
bottom of page