Sustainability: Building a Future Where People, Planet, and Profit Thrive
Allan Ung Image: Unsplash "The greatest threat to our planet is the belief that someone else will save it." Robert Swan In today's...
top of page
Allan Ung
- Mar 25
- 5 min
Revolutionizing Public Transit: The Redesign of SMRT's Chimes for a Better Commuter Experience
Allan Ung Inside the MRT train, Singapore. (Credit: ProjectManhattan, CC BY-SA 3.0) Introduction SMRT, Singapore's prominent public...
112 views
Allan Ung
- Feb 9
- 5 min
Navigating the Maze of Online Shopping on Shopee: Lessons Learned from a Wrong Product Delivery
Allan Ung Navigating Online Shopping Woes: Lessons from Shopee's Wrong Product Delivery "Your most unhappy customers are your greatest...
121 views
Allan Ung
- Jan 22
- 5 min
Designing Commuter Solutions with Design Thinking: A SimplyGo Chronicle
Allan Ung Fare gates at a Singapore train station (Photo: Vulcan Post) "You've got to start with the customer experience and work back...
295 views
Allan Ung
- Jan 15
- 4 min
Kaizen in the Modern Business Landscape: A Timeless Approach to Continuous Improvement
Allan Ung "Kaizen means ongoing improvement involving everybody, without spending much money." Masaaki Imai Introduction Kaizen, a...
194 views
Allan Ung
- Sep 29, 2023
- 4 min
Digital Transformation: A Step-by-Step Guide for Successful Implementation
Allan Ung “The future is digital. It’s not a question of if; it’s a question of when.” Marc Benioff Salesforce CEO Introduction In...
86 views
Allan Ung
- Aug 19, 2023
- 3 min
The Power of a Customer-Centric Value Proposition Canvas
Allan Ung Introduction In today's fast-paced business landscape, understanding your customers' needs and creating compelling value...
109 views
Allan Ung
- Apr 8, 2023
- 6 min
8D Methodology: An Effective Way to Improve Quality and Efficiency
Allan Ung "In the middle of every difficulty lies opportunity." Albert Einstein The Eight Disciplines (8D) problem-solving process is a...
602 views
Allan Ung
- Apr 5, 2023
- 7 min
From Cluttered to Organized: How a 5S Kaizen Event Can Make a Difference
Allan Ung "The man who moves a mountain begins by carrying away small stones." Confucius Introduction In today's competitive business...
451 views
Allan Ung
- Mar 30, 2023
- 6 min
Unlocking the Power of Value Stream Mapping: Transforming Business Processes for Optimal Performance
Allan Ung In today's fast-paced business environment, organizations face many challenges, including intra-organizational conflict,...
153 views
bottom of page