DESCRIPTION
 

The Total Quality Management (TQM) Training Presentation is a facilitation‑ready deck designed to help organizations build a culture of quality and continuous improvement.

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TQM is a holistic approach that integrates quality principles into every aspect of the organization. This presentation covers foundational concepts, key tools, and implementation practices that empower teams to improve processes, reduce waste, and enhance customer satisfaction.

 

Note: This training package includes:

1. TQM PPT training presentation (PowerPoint format)

2. The Inspection Exercise (PowerPoint format, 4:3 standard screen)

LEARNING OBJECTIVES



1. Understand the principles and philosophy of Total Quality Management.

2. Learn how to apply quality tools and techniques to improve processes.

3. Acquire skills to implement TQM across functions and teams.

4. Develop practices to sustain a culture of continuous improvement.

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CONTENTS

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1. Introduction to TQM – Definition, origins, and benefits.

2. TQM Principles – Customer focus, continuous improvement, teamwork, and process orientation.

3. Quality Tools & Techniques – 7 QC tools, PDCA cycle, Cost of Quality, benchmarking, and root cause analysis.

4. Implementing TQM – Steps, success factors, and organizational alignment.

5. Pitfalls & Best Practices – Common challenges and proven strategies for effective TQM adoption.

6. Activities – Participants apply TQM principles and tools to analyze quality issues and develop improvement strategies.

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Differentiation note:

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• The TQM Introduction Training Presentation provides a foundational overview of Total Quality Management — covering its philosophy, evolution, principles, and benefits. It is ideal for organizations or teams beginning their quality journey.

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• The TQM Training Presentation goes deeper into tools and implementation — focusing on practical techniques, frameworks, and strategies to embed TQM across functions and sustain continuous improvement.

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You may also be interested in the following training presentations (sold separately):​

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1. A3 Problem Solving Process & Tools

2. 8D Problem Solving Process & Tools

3. PDCA Problem Solving Process & Tools

4. Root Cause Analysis Frameworks & Tools

5. Root Cause Analysis

6. 5 Whys Analysis Toolkit

7. 5 Steps of Problem Solving

8. Business Process Reengineering (BPR)

9. Problem Solving & Visualization Tools

10. Advanced Product Quality Planning (APQP)

11. Failure Mode & Effects Analysis (FMEA)

12. Mistake-Proofing

13. Total Quality Management (TQM)

14. Reducing the Cost of Quality

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