WORK SMARTER AND
We help you transform to become stronger, more resilient and more responsive operating culture.
We guide our clients to work smarter and grow faster using design and lean management approaches that suit their specific needs and situations.
In today’s volatile global economy and the impact of digital transformation, the two key challenges (or opportunities) that confront most businesses are:
improving customer experience and business performance against rising competition; and
Tackling these two objectives can deliver significant benefits and strengthen your organization’s competitive profile.
Founded with a mission to “transform communities by design and operational excellence approaches”, our firm leverages its consultants’ passion, extensive operational excellence experience and comprehensive capabilities across a wide spectrum of industries and business functions to provide the highest quality learning and consulting services.
We collaborate with our clients to help them achieve excellence in operational performance through a cultural and process transformation: identifying issues, forming hypotheses, designing and conducting analyses, synthesizing conclusions into recommendations, and helping to implement change.
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.“
Scope of Consultancy Services
Our firm specializes in a wide range of Design and Lean Management methodologies which can be applied to improve customer experience and business performance.
The scope of our consulting services include:
Organizational baseline assessment and diagnosis (prior to starting a Design or Operational Excellence initiative/program)
Facilitation on the identification and decision making on the infrastructure necessary for starting and sustaining Design / Operational Excellence initiatives (e.g. Lean, TPM, TQM, etc.) in your organization
Building internal capabilities to drive and sustain Design / Operational Excellence initiatives
Facilitation on process improvement at management and/or working team level and Kaizen events (e.g. value stream mapping and opportunities identification)
Some highlights of our consultancy
Lean Project for a Global Container Shipping Company: Application of Lean methods and tools, including value stream mapping and the PDCA problem solving process resulted in annual cost savings of over US$2 million.
Value Stream Mapping Project for a Global Semiconductor Manufacturing Company: Discovery of waste in the Assembly, Test and Module departments exposed over US$1 million of cost savings opportunity.
Lean Training & Consulting for a Government Ministry: Delivery of Lean Thinking workshops to Permanent Secretary, Directors, Managers and frontline staff and consultancy guidance on application of Lean methods to improve work areas and processes.
Benchmarking Project involving three Global Semiconductor Manufacturing Companies: TPM and OEE benchmarking of selected Test machines enabled semiconductor companies in Singapore and Philippines to share and learn best practices from each other.
TWI Capability Development for a Global Glass Manufacturing Company: Delivery of TWI train-the-trainer program and supervisory workshops resulted in significant improvements in product quality, on-time delivery performance and cost savings.