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American Express
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File Size: 44.5 MB


Number of Slides: 230


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Training Presentation/Powerpoint:

PDCA Problem Solving Process & Tools



The PDCA cycle, also known as the Deming Cycle or the Shewhart cycle, is a four-step continuous improvement process that is widely used in quality management, business improvement, and project management.

In this PDCA Problem Solving PPT training presentation, you will be able to teach employees in your organization on the structured PDCA approach to problem solving. Many world class companies such as Toyota uses the PDCA approach as the core activity of management as well as a problem solving process for the relentless pursuit of continuous improvement. 

When combined with the "QC" tools, the PDCA approach identifies problems, analyzes root causes and generates solutions. Teach your staff to put effective solutions in place to prevent similar problems from recurring in the future. 

This PDCA problem solving process can be applied to both manufacturing and service organizations and can also be used in Kaizen Circle Activities.

NOTE: This training package includes:

1. PDCA Problem Solving PPT training presentation (PowerPoint format)

2. PDCA Problem Solving poster (PDF format, in color and monochrome, printable in A3 size)

Learning Objectives​

  1. Gain insights into essential PDCA problem-solving concepts and principles.

  2. Comprehend team dynamics and roles within the problem-solving team.

  3. Master the step-by-step PDCA process and application of analytical tools.

  4. Uncover key strategies for successful PDCA problem-solving.


1. Key Concepts and Principles

  • Methods to Increase Productivity

  • What is a Problem?

  • Problem Solving Funnel

  • What is Problem Solving?

  • Impact of Problem Solving

  • Problem Solving Philosophy

  • Benefits of Problem Solving

2. Problem Solving Teams and Roles

  • Philosophy & Objectives of Problem Solving Team

  • Fundamentals of Problem Solving Activities

  • Problem Solving Team’s Maxims

  • Organizational Roles in Problem Solving

  • Ingredients for Problem Solving Team Success

3. PDCA Problem-Solving Process

  • Overview of Problem Solving Methods

  • Deep Dive into the Plan-Do-Check-Act (PDCA) Approach

  • The 8 Steps of Problem Solving: A Step-by-Step Guide

  • Real-world Examples for Each Step's Application

  • Proper Application of the PDCA Cycle

4. Analytical Tools in PDCA

  • Introduction to Problem Solving Tools

  • Practical Examples for Tool Application

  • Tips for Effective Implementation

5. Process Management

  • Embracing Process Ownership

  • Crafting and Documenting Processes

  • Metrics and Methods for Process Measurement

  • Strategies for Continuous Process Improvement

  • Implementing Effective Process Control

6. Practical Tips for Success

  • Unveiling Best Practices for Successful PDCA Problem Solving

Includes analytical tools: Brainstorming, Stratification, Check Sheet, Pareto Chart, 5 Whys, Cause and Effect Diagram, Scatter Diagram, Histogram, Affinity Diagram, Control Chart, Tree Diagram, Matrix Diagram, and Process Decision Program Chart (PDPC).

You may also be interested in the following training presentations (sold separately):

  1. A3 Problem Solving Process & Tools

  2. 8D Problem Solving Process & Tools

  3. PDCA Problem Solving Process & Tools

  4. 5 Steps of Problem Solving

  5. Business Process Reengineering (BPR)

  6. Problem Solving & Visualization Tools

  7. Advanced Product Quality Planning (APQP)

  8. Failure Mode & Effects Analysis (FMEA)

  9. Mistake-Proofing

  10. Total Quality Management

  11. Root Cause Analysis

  12. Reducing the Cost of Quality

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