File Type: PowerPoint (pptx)

 

File Size: 8.3 MB

 

Number of Slides: 198

 

Terms of Usage

Training Presentation/Powerpoint:

PDCA Problem Solving Technique & Tools

 

Description

In this training presentation, you will be able to teach employees on the structured Plan-Do-Check-Act (PDCA) approach to problem solving. Many world-class companies such as Toyota uses the PDCA problem solving process for relentless pursuit of continuous improvement. When combined with the basic quality tools, this approach identifies problems, analyzes root causes and generates solutions. Teach your staff to put effective solutions in place to prevent similar problems from recurring in the future. 

 


Learning Objectives​

 

  • Understand the principles and key concepts of problem solving

  • Learn how to apply the PDCA approach and basic quality tools to problem solving

  • Learn how to prepare an A3 problem solving report

  • Understand the roles of problem solving team

  • Define the critical success factors for effective problem solving

 


Contents



  • Introduction to Problem Solving

    -  Methods to Increase Productivity

    -  What is a Problem?

    -  Problem Solving Funnel

    -  What is Problem Solving?
    -  Impact of Problem Solving
    -  Problem Solving Philosophy
    -  Benefits of Problem Solving



  • Concept of Problem Solving Teams

    -  Philosophy & Objectives of Problem Solving Team
    -  Fundamentals of Problem Solving Activities
    -  Problem Solving Team’s Maxims
    -  Organizational Roles
    -  Ingredients for Problem Solving Team Success



  • Overview of Process Management

    -  Process Ownership
    -  Process Definition & Documentation
    -  Process Measurement
    -  Process Improvement
    -  Process Control



  • PDCA Approach to Problem Solving

    -  Problem Solving Techniques
    -  The Plan-Do-Check-Act (PDCA) Approach
    -  Problem Solving Process – Step-by-step
    -  Proper Application of the PDCA Cycle



  • Problem Solving Tools

    -  Seven Basic Problem Solving Tools
    -  Examples of the Basic Tools
    -  Practice Tips
    -  Other Useful Tools



  • Project Reporting Using A3 Storyboard

    -  Introduction to A3 Storyboard
    -  Relationship Between PDCA and The A3
    -  Steps of A3 Storyboarding
    -  Examples



  • 10 Common Mistakes

  • Critical Success Factors

 

You may also be interested in the following related training presentations and template:

  1. Five Steps of Problem Solving

  2. Seven Basic Tools of Quality

  3. Seven Advanced Tools of Quality

  4. Useful Tools for Problem Solving

  5. PDCA Problem Solving Template

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