Lean 

Eliminate waste and reduce unnecessary costs.

Eliminate Waste & Become More Responsive

Enhance customer value and reduce costs with Lean thinking.

​“Lean” is a management philosophy based on the Toyota Production System (TPS). With Lean Thinking, you will be able to enhance value for your customers by improving and smoothing the process flow and eliminating waste. 

 

Simply put, with Lean, you will be able to increase productivity and create greater customer value with less resources. Our consultants will work with you to redesign a Lean process that starts with understanding of the value stream of products and services from the customers’ perspective. 

 

The ultimate goal is the total elimination of waste and bottlenecks from your business processes to achieve breakthrough in customer value. To reach this goal, we will guide you to adopt Lean thinking mindsets and behaviors, apply Lean methods and tools as well as set up Lean management systems to meet your objectives for profitability, productivity and customer satisfaction.

What are Value and Waste?

In Lean thinking, all activities in an organization can be grouped into two categories: value-adding activities, and non-value adding activities or waste.
 

Value-adding activities are those that bring higher value to products and services. Examples are answering customer queries, entering orders, ordering materials, laying foundation, creating codes, assembling parts, shipping of goods to customers, etc. Customers are willing to pay for these improvements which can change the form, fit or function of a product or service.

On the other hand, Non-value adding activities are tasks that add cost or time but do not add value. Examples are filing, copying, recording, waiting, counting, checking, inspecting, testing, reviewing and obtaining approvals. These activities should be eliminated, simplified or reduced as much as possible.


By tackling waste from an end-to-end value stream, not only can your company improve the value of its products and services, you can also achieve significant cost reduction, strengthen cash flow and attain a more competitive profile.​​

Waste in processes adds cost, without delivering customers what they want

over-production waste

Over-production

Producing more than what the customer needs.

waiting waste

Waiting

Employees waiting for another process, equipment or person.

motion waste

Motion

Extra physical/mental motion that does not add value.

transportation waste

Transportation

Moving raw materials or documents or traveling from one place to another.

inventory waste

Inventory

Building or storing extra products that the customer has not ordered. 

Defect waste

Defects

Scrap, rework, data errors or missing information in documents.

over-processing waste

Over-processing

Adding extra value when the customer does not require it.

intellectual waste

Intellect

Not using employees full intellectual contribution.

Some Highlights of our Lean Workshops

and Activities

Hoshin Kanri Workshop - Translating strategic goals for organizational deployment and alignment.

Lean Leadership Workshop - Lean leaders learning the essentials of a lean management system.

Value Stream Mapping Workshop - Discovering waste and assessing improvement opportunities.

Lean Thinking Workshop - Running a lean business simulation to understand the concept of flow.

TWI Workshop - Learning supervisory skills for leading, instructing and improving jobs.

PDCA Problem Solving Workshop - Applying a structured process for solving workplace problems.

Some Highlights of our Lean Workshops

and Activities

Hoshin Kanri Workshop - Translating strategic goals for organizational deployment and alignment.

Lean Leadership Workshop - Lean leaders learning the essentials of a lean management system.

Value Stream Mapping Workshop - Discovering waste and assessing improvement opportunities.

Lean Thinking Workshop - Running a lean business simulation to understand the concept of flow.

TWI Workshop - Learning supervisory skills for leading, instructing and improving jobs.

PDCA Problem Solving Workshop - Applying a structured process for solving workplace problems.

WHAT PEOPLE SAY

"The trainer is good in the subject and able to share relevant information with the class."​

LIM WEE KIAT, Staff Officer,

Rehabilitative, Protection & Residential Services Division, Ministry of Social & Family Development

Get started with Lean