DESCRIPTION
 

This practitioner‑built training deck equips organizations with the essential tools and methods of Root Cause Analysis (RCA). It provides a structured pathway from problem definition to corrective action, ensuring teams can uncover true causes, prioritize effectively, and sustain improvements. With clear explanations, real‑world examples, and facilitation‑ready group activities, the Root Cause Analysis Primer PPT is designed for trainers, consultants, and leaders who want to build problem‑solving capability across their workforce.

 

 

LEARNING OBJECTIVES

 

By the end of this primer, learners will be able to:

1. Explain the role of RCA in systematic problem‑solving

2. Apply the 5 Whys technique to uncover root causes

3. Construct and interpret Cause & Effect (Fishbone) diagrams

4. Use Pareto Charts to prioritize improvement efforts

5. Recognize pitfalls and adopt effective RCA practices for sustainable outcomes

 

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CONTENTS
 

1. Foundations – What is RCA • Why RCA Matters • Guiding Principles

 

2. Introduction – Defining a Problem • Problem Solving Funnel • Five Steps of Problem Solving

 

3. Process & Tools – 5 Whys Overview • Conducting 5 Whys • Pitfalls & Best Practices • 4M Framework • Fishbone Overview • Examples • Constructing Diagram • Pitfalls & Best Practices • Integrating 5 Whys & Fishbone

 

4. Applications & Activities – Where RCA is Applied • Corrective Actions • Activity 1: 5 Whys Analysis • Activity 2: Fishbone Analysis

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5. Prioritization – Pareto Overview • Principle Insights • Pareto Example • Conducting Pareto Analysis • Pitfalls & Best Practices

 

6. Pitfalls & Success Factors – Consolidated Pitfalls & Best Practices • Effective RCA Practices

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About the OEC Primer Series

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Developed by Operational Excellence Consulting, each Primer is designed to be facilitation‑ready, practical, and credible. Unlike generic training materials, our Primer Series is built by practitioners with decades of transformation experience, ensuring every deck combines clear frameworks, proven tools, and interactive activities. This consistency across topics (5S, Kaizen, Lean, Problem Solving, Design Thinking, and more) makes the series a trusted resource for consultants, trainers, and organizations seeking structured, high‑impact learning.​

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You may also be interested in the following training presentations (sold separately):​

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1. A3 Problem Solving Process & Tools

2. 8D Problem Solving Process & Tools

3. PDCA Problem Solving Process & Tools

4. Root Cause Analysis Primer

5. Root Cause Analysis

6. Root Cause Analysis Frameworks & Tools

7. 5 Whys Analysis Toolkit

8. 5 Steps of Problem Solving

9. Business Process Reengineering (BPR)

10. Problem Solving & Visualization Tools

11. Advanced Product Quality Planning (APQP)

12. Failure Mode & Effects Analysis (FMEA)

13. Mistake-Proofing

14. Total Quality Management (TQM)

15. Reducing the Cost of Quality

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