Becoming Lean: Eliminating Waste to Stay Competitive
- Jun 29, 2016
- 2 min read
Updated: Mar 15
By Allan Ung, Operational Excellence Consulting
Updated on March 03, 2026

Introduction: Lean Thinking in a Competitive World
Whether in times of recession or boom, organizations must sharpen their competitive edge. Lean Management provides a proven pathway: eliminate non-value-added activities (waste) from processes to reduce costs, strengthen cash flow, and deliver greater customer value.
Lean is not about cutting corners—it’s about focusing relentlessly on what customers truly value.
Value-Added vs. Non-Value-Added Activities
In Lean philosophy, every activity falls into two categories:
Value-Added (VA): Activities that change the form, fit, or function of a product or service in ways customers are willing to pay for.
Non-Value-Added (NVA): Activities that consume resources but add no value, such as waiting, rework, excessive approvals, or redundant reporting.
The challenge is clear: most organizations have 90% or more of activities in the NVA bucket. Eliminating waste is therefore not optional—it’s essential.
The Eight Types of Waste
Lean identifies eight universal wastes, applicable across manufacturing and service industries:
Waiting – Idle time from delays, bottlenecks, or downtime.
Over-Processing – Redundant steps, unclear requirements, excessive reporting.
Defects – Errors, rework, scrap, poor quality.
Excess Motion – Unnecessary movement due to poor layout or organization.
Transportation – Inefficient movement of materials, files, or information.
Over-Production – Producing more or earlier than demand requires.
Excess Inventory – Stockpiles that tie up cash and space.
Unused Intellect – Failing to engage employees’ skills and insights.
Eliminating Waste: A Continuous Journey
Waste elimination begins with awareness—seeing waste clearly. The next step is action: empowering teams to solve problems using structured methods like PDCA (Plan-Do-Check-Act).
Key principles:
Focus on the “right waste”—those with the greatest impact on business outcomes.
Engage employees actively; they often see opportunities leaders miss.
Treat waste elimination as a strategic change initiative, not a one-off project.
Lean is a journey of continuous improvement, requiring leadership commitment and collaboration across the organization.
Conclusion: Lean as a Strategic Discipline
Becoming Lean is not about cost-cutting alone—it’s about building a culture of value creation, efficiency, and resilience. Organizations that embrace Lean thinking can eliminate waste, improve competitiveness, and thrive in any economic climate.
Ready to equip your team with practical Lean tools?
👉 Explore our Lean Training Courses and Facilitation-Ready Training Presentations to master waste elimination and continuous improvement.
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About the Author

Allan Ung is the Founder and Principal Consultant at Operational Excellence Consulting (Singapore). As a Certified Lean Six Sigma Black Belt and Certified Management Consultant (CMC) with a career spanning leadership roles at IBM and Microsoft, Allan specializes in driving transformative growth by maximizing customer value and minimizing waste.
His practitioner-led toolkits have been utilized by managers and organizations across Asia, Europe, and North America to build Design Thinking and Lean capability and drive organizational improvement.
👉 Learn more at: www.oeconsulting.com.sg
Further Learning Resources
Operational Excellence Consulting offers a full catalog of facilitation‑ready training presentations and practitioner toolkits covering Lean, Design Thinking, and Operational Excellence. These resources are developed from real workshops and transformation projects, helping leaders and teams embed proven frameworks, strengthen capability, and achieve sustainable improvement.
👉 Explore the full library at: www.oeconsulting.com.sg
























