Terms of Usage for Documents

Terms of Use for Documents

Last updated: 02 March 2023

By purchasing the documents from the Operational Excellence Consulting ("OEC") store, you agree to be bound by the following terms and conditions governing the proper usage of our documents. These documents include training presentations/guides, templates, checklists, tools and frameworks/models.

The terms and conditions of usage for the documents supplement our general terms of use.

KINDLY NOTE THAT SOFT COPIES OF OUR TRAINING PRESENTATIONS OR PORTIONS OR MODIFICATIONS THEREOF CANNOT BE RE-SOLD, RENTED OR RE-DISTRIBUTED IN ISOLATION OR AS PART OF ANY COMMERCIAL OFFERING.

GENERAL

Upon ordering and paying for a document, you may download and access it for your personal use or for a single customer location, such as a manufacturing plant. If you're an independent consultant, you may use the materials to deliver training programs to your clients. Educational institutions like universities may also use the materials for their lectures to students and external clients.

Before making a purchase, it's your responsibility to ensure that your device meets the minimum system requirements. You're also responsible for any internet or other connection charges you may incur while downloading, accessing, and using the store.

If you reside in countries like India, with low internet speeds, there might be local connectivity issues that could cause the downloading process to take a longer time to complete.

All training presentations have a 4:3 standard screen aspect ratio, unless otherwise specified in the document description. The total number of slides includes cover and transition slides, and the file size is expressed in MB, referring to the size of all documents in the training package. All documents are in English and do not include an instructor guide or facilitation notes.

The training presentations and frameworks/models may not contain MCQs, quizzes, or case studies unless otherwise stated in the document description.

PREVIEW

We understand that it is impossible to create a product that satisfies every user, and the same principle applies to our documents, including training presentations.

To ensure that our customers are satisfied with their purchase, we offer a sample of the document for preview before placing an order. Simply click on the 'Preview' button to browse the contents.

Please make sure to order and download the document only after you are completely satisfied that the quality and contents meet your needs and expectations.

If you have any questions or require further information about the document, please do not hesitate to contact us before placing an order. Our team is always ready to assist you.

ABOUT RETURNING DOCUMENTS

We take pride in providing high-quality training presentations, templates, tools, and frameworks/models to help you achieve your operational excellence goals.

Please note that due to the digital nature of our products, we are unable to accept returns or issue refunds after the document has been downloaded. However, we encourage you to preview the document and ask us any questions prior to your order to ensure that it meets your requirements.

In the unlikely event that you receive an incomplete or defective document, please contact us within 24 hours of your purchase and we will promptly replace it.

DOCUMENT DOWNLOADS & UPDATES

Once you have purchased and downloaded the documents, it is your responsibility to ensure their safe-keeping and accessibility. To avoid any unforeseen issues, we recommend that you create backups of the files using an external hard drive and/or cloud storage, just as you would with any other important files on your computer.

Please note that we are unable to provide after-sales support for re-activating download links for past purchases if you have forgotten where the documents are stored or if your computer, external hard drive, and/or cloud storage has become inaccessible or corrupted.

We would also like to clarify that our documents are not supported with lifetime updates or after-sales service. However, if you have any issues with the content of the documents at the time of purchase, please feel free to reach out to us for assistance.

DISCLAIMER

THE FILES AND PRESENTATIONS ARE DISTRIBUTED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED.

Operational Excellence Consulting holds the copyright for all training presentations, templates, tools, and frameworks/models. The respective owners hold the copyrights of all images used in the documents.

Our documents are designed for training individuals within an organization. You may customize the documents to meet your needs, including modifying, adding, deleting, changing the logo, or incorporating them into your own format and materials.

We recommend distributing soft copies of the training presentations only to Program Office personnel, change agents, or university faculty lecturers who require them for education, training, or awareness purposes.

It's important to note that users who modify the contents of the presentations and/or frameworks/models do not become the full owners of the intellectual property rights, including but not limited to all copyrights of our documents.

Users may distribute the training presentations and frameworks/models in the form of hard copies only to clients, students, trainees, employees, and other target audiences. However, except for templates, assessment tools, and checklists, users are strictly prohibited from distributing the soft copies of the training presentations and frameworks/models to their clients, students, trainees, employees, and other target audiences.

Please respect our intellectual property rights and contact us for any clarifications or concerns.

APPROVED USE

Each copy of our document or license is intended for personal use or use within a single customer location, such as a manufacturing plant. If you need to use the document for another customer location, you should purchase a separate copy or license. Please note that licenses cannot be transferred from one company to another.

(a) If your company has less than 500 employees, one license should suffice.

(b) If your company has 500 or more employees at different locations, we recommend applying the ratio of one license per 500 employees, based on the US SBA Office of Advocacy's definition of a small business.

(c) It is important to note that different countries have different definitions of a small business. In such cases, please follow the respective country's definition of a small business. For example, a company incorporated in Singapore should use the ratio of one license per 200 employees (based on Singapore's definition of a small business) if they intend to use a training presentation to train employees in Singapore.

Users may store a copy of the training presentation on their intranet, e-learning system or a document management and storage system such as SharePoint or OneDrive. However, general users of these platforms should be granted only read access and are strictly prohibited from downloading a soft copy of the presentation.

Users may use third-party platforms such as Zoom or Microsoft Teams to screen share a PowerPoint presentation and deliver an online training program.

Our documents, including training presentations or any modifications thereof, may not be resold, rented, or redistributed in isolation or as part of any commercial offering. For example, it would be a violation of our terms of use to translate our presentation materials into different languages and incorporate them into online training videos for sale on platforms like Udemy.

Should you have any questions about our documents, please contact us.