The Role of Emotional Intelligence in Leadership: How to Become a More Effective Leader
by Allan Ung "The greatest skill you can possess is the ability to manage your own emotions." Brian Tracy Introduction Emotional...
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Allan Ung
- Mar 31
- 7 min
From Good to Great: Transforming Your Customer Service Strategy
by Allan Ung "When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.” Dale Carnegie In...
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Allan Ung
- Sep 14, 2021
- 4 min
Why Customer Journey Mapping is Critical for Business Success
by Allan Ung “You’ve got to start with the customer experience and work back toward the technology – not the other way around.” Steve...
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