Crafting Customer-Centric Brilliance: The Art of the Value Proposition Canvas
by Allan Ung "Above all else, align with customers. Win when they win. Win only when they win.” Jeff Bezos Introduction In today's...
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Allan Ung
- Apr 14
- 6 min
The Role of Emotional Intelligence in Leadership: How to Become a More Effective Leader
by Allan Ung "The greatest skill you can possess is the ability to manage your own emotions." Brian Tracy Introduction Emotional...
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Allan Ung
- Mar 31
- 7 min
From Good to Great: Transforming Your Customer Service Strategy
by Allan Ung "When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.” Dale Carnegie In...
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Allan Ung
- Sep 14, 2021
- 3 min
How to Craft Effective Customer Journey Maps for Business
by Allan Ung Steve Jobs once wisely stated, "You've got to start with the customer experience and work back toward the technology – not...
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