Training Within Industry (TWI): Job Relations (JR) Training Presentation (PowerPoint PPT Deck)

DESCRIPTION
 

The Job Relations (JR) Program is a core component of Training Within Industry (TWI). It equips supervisors with a structured four-step method to handle personnel issues fairly and effectively, ensuring positive relations and stronger workforce engagement.

​

This training presentation provides facilitation-ready materials, including responsibility charts, foundations for good relations, and practice activities, making it ideal for supervisors and team leaders tasked with managing people. JR is a vital link to Lean and Kaizen, as strong relations are essential for sustaining improvement initiatives.

Note: This training package includes:

1. TWI Introduction and Job Relations PPT training presentation (PowerPoint format)

2. JR Problem Solving Sheet (Word Format)

3. JR Case Study (Word format)

4. JR Sample Problem Sheet (Word format)

5. JR Situation Analysis Sheet (Word format)

6. JR Questions for Supervisor (for Trainer Use Only)

7. Printing Guidelines for JR Pocket Card

8. TWI JR Poster (PDF format, in color and monochrome, printable in A3 size)

LEARNING OBJECTIVES

 

1. Understand the purpose and benefits of Job Relations.

2. Learn the four-step method for handling personnel issues.

3. Develop skills to build trust and positive relations with workers.

4. Strengthen supervisory responsibility and workforce engagement.

5. Apply JR principles to support Lean and Kaizen initiatives.

CONTENTS

 

1. Introduction to TWI Job Relations

   • History and role of JR in TWI

   • Benefits of JR for supervisors and organizations

2. Supervisory Responsibility Chart

   • Understanding the supervisor’s role in managing people

   • Responsibilities for production, quality, cost, and safety

3. Foundations for Good Relations

   • Treat people as individuals

   • Earn and maintain respect

   • Provide clear instruction and fair treatment

4. How Problems Arise

   • Identifying causes of personnel issues

   • Recognizing early signs of conflict

5. The Four-Step Method for Job Relations

   • Get the facts

   • Weigh and decide

   • Take action

   • Check results

6. How to Get Feelings & Opinions

   • Techniques for listening and understanding workers

   • Building empathy and trust

7. How to See Problems Coming

   • Spotting early warning signs

   • Preventing escalation of issues

8. Activities, Discussions, and Practice Demonstrations

   • Interactive exercises to reinforce learning

   • Role-play and real-job practice

​​​​​

AVAILABLE BUNDLES​​​​

​

1. Core TWI Programs (JI, JM, JR) – Best for frontline supervisors

2. Complete TWI Framework (JI, JM, JR, JS, PS) – Best for full deployment

​

You may also be interested in the following presentations (sold separately):

​

1. Training Within Industry: Job Instruction (JI)

2. Training Within Industry: Job Methods (JM)

3. Training Within Industry: Job Safety (JS)

4. Standard Work 

​

​​​

​