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American Express
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Aspect Ratio: 4:3 Standard Screen


File Size: 9.5 MB


Number of Slides: 484


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PowerPoint Frameworks/Models:

Business Process Improvement Frameworks Reference Guide


This comprehensive presentation covers 30 common frameworks and methodologies for business process improvement that are being used in the manufacturing, service and public sectors.

A detailed summary presented in the what-why-how format with key concepts and principles are provided for each business process improvement framework.

The frameworks in this deck span across Strategy, Organization & Governance, Marketing & Sales, Quality Management, Operations and Change Management.

Included Frameworks & Methodologies:

1. Business Model Canvas
2. Design Thinking
3. Customer Journey Mapping
4. Balanced Scorecard
5. Hoshin Kanri
6. Xerox Benchmarking Model
7. Kano Model
8. Cost of Quality Model
9. Total Quality Management Model
10. Baldrige Excellence Framework
11. EFQM Excellence Model
12. Shingo Model for Operational Excellence
13. ISO 9001:2015 Quality Management System
14. Business Process Reengineering
15. Six Sigma
16. 8D Problem Solving Process
17. 5S Principles
18. Visual Management
19. Kaizen
20. Eight Wastes of Lean
21. Lean Manufacturing System (TPS)
22. Value Stream Mapping
23. PDCA Problem Solving Process
24. Root Cause Analysis (RCA)
25. Standard Work
26. Total Productive Maintenance
27. Gemba Walk
28. Training Within Industry (TWI)
29. ADKAR Model for Individual Change
30. Kotter’s Change Management Model

The level of detail varies by framework, depending on the nature of the business process improvement model. Examples and templates are provided.


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