Problem-Solving Tools Training Presentation (PowerPoint PPT Deck)

DESCRIPTION
 

The Problem-Solving Tools Training Presentation is a facilitation‑ready deck designed to help teams apply structured thinking and analytical techniques to resolve problems effectively.

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Unlike RCA or QC tool-specific decks, this presentation provides a broad toolkit of general problem-solving methods that can be applied across diverse contexts — from everyday operational issues to complex organizational challenges. It emphasizes structured approaches, logical analysis, and decision-making frameworks that complement but go beyond root cause analysis or quality control.

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LEARNING OBJECTIVES

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1. Understand the key concepts and principles of structured problem-solving.

2. Learn a variety of analytical tools and techniques for diagnosing and resolving problems.

3. Acquire skills to select the right tool for different problem types.

4. Develop practices to integrate problem-solving methods into daily operations and improvement initiatives.

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CONTENTS

 

1. Introduction to Problem-Solving – Definition, benefits, and structured approach.

2. Problem Definition Tools – Clarifying issues, scope, and objectives.

   • 5W2H – Systematically gather information with Who, What, When, Where, Why, How and How Much.

   • Is / Is Not Analysis – Define and clarify the scope of a problem.

   • Affinity Diagram – Organize ideas and identify patterns.

   • Stratification – Analyze and categorize data for deeper insights.

3. Analytical Tools – Breaking down problems and identifying causes.

   • 5 Whys – Uncover root causes through iterative questioning.

   • Cause and Effect Diagram (Fishbone/Ishikawa) – Visualize relationships between factors.

   • Histogram – Understand data distribution and variation.

   • Scatter Diagram – Explore relationships between variables.

   • Check Sheet – Systematically collect and organize data.

   • Control Chart – Monitor and control process variations.

   • Relations Diagram – Visualize relationships between various factors.

   • Tree Diagram – Illustrate hierarchical structures and relationships.

   • Matrix Diagram – Analyze relationships across two dimensions.

   • Matrix Data Analysis Chart – Dive deep into relationships within multidimensional data.

4. Decision-Making Tools – Selecting solutions and prioritizing actions.

   • Pareto Chart – Prioritize issues based on their significance.

   • Arrow Diagram – Plan and visualize task dependencies in projects.

   • Process Decision Program Chart (PDPC) – Anticipate and mitigate potential problems.

5. Creative & Visualization Tools – Generating ideas and representing data clearly.

   • Brainstorming – Foster creativity and idea generation.

   • Bar Chart – Compare and visualize quantities effectively.

   • Waterfall Chart – Illustrate cumulative impacts and budget breakdowns.

   • Line Graphs – Identify trends and patterns over time.

   • Pie Chart – Represent proportions and percentages visually.

   • Radar Chart – Analyze multivariate data and performance.

   • Gantt Chart – Efficiently plan and visualize project timelines.

6. Implementation Tools – Turning solutions into action.

   • Action Planning with PDPC/Arrow Diagrams – Structured rollout of solutions.

   • Monitoring & Feedback Tools – Using charts and diagrams to track progress.​​​

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You may also be interested in the following training presentations (sold separately):​

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1. A3 Problem Solving Process & Tools

2. 8D Problem Solving Process & Tools

3. PDCA Problem Solving Process & Tools

4. Total Quality Management (TQM)

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