Description
 

Quality Maintenance is an "advanced" pillar of TPM and aims to assure zero defect conditions. Also known as Hinshitsu Hozen in Japanese, it does this by understanding and controlling the process interactions between the 4Ms - manpower, material, machines and methods that could enable defects to occur. The key is to prevent defects from being produced in the first place, rather than screening them out through inspection systems after they have been produced. Controlling quality through its causes is the essence of Quality Maintenance.

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Developed by our JIPM-certified TPM Instructor, this presentation teaches the key concepts, principles and philosophy of Quality Maintenance, the 4M conditions that are essential for defect-free production, as well as the step-by-step process for Quality Maintenance. 

NOTE: This training package includes:

1. Quality Maintenance training presentation (PowerPoint format)
2. Quality Maintenance poster (PDF format, in four monochrome variations, printable in A3 size)
 

Learning Objectives
 

1. Understand the key concepts, principles and philosophy of Quality Maintenance
2. Acquire knowledge on the 4M conditions and the prerequisites for promoting Quality Maintenance
3. Describe the 8-step process of Quality Maintenance and the key analytical tools and techniques

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Contents
 

1. Key Concepts & Philosophy of Quality Maintenance

• The Times Demand Quality

• Traditional Inspection is a Poor Substitute for Quality

• Sporadic Defects& Chronic Defects

• Steps of Countermeasures to Eliminate Defects

• Why Chronic Defects Persists

• Guarantee for 100% Good Parts and the 4Ms

• Quality Maintenance is One of the Pillars of TPM

• What is Quality Maintenance?

• Definition of Quality Maintenance

• Differences Between Conventional Quality Approach & Quality Maintenance

• Quality Maintenance - Target

• Basic Principles of Quality Maintenance

• Basic Philosophy of Quality Maintenance

• The Basic Approach to Quality Maintenance

• Prerequisites for Promoting Quality Maintenance

• Poor Maintenance Practices & Operating Conditions Create Forced Deterioration

• Quality Maintenance and the Other TPM Pillars

2. 4M Conditions - The Determinants of Quality

• What are the 4Ms?

• 4M Conditions - The Determinants of Quality

• 4M Conditions to be Satisfied

3. The 8 Steps of Quality Maintenance

• The 8 Steps of Quality Maintenance

• Step 1: Verify the Existing Situation

• Step 2: Investigate the Processes where Defects Occur

• Step 3: Identify & Analyze 4M Conditions

• Step 4: Plan Action to Correct Deficiencies

• Step 5: Establish Conditions that Allow Good Products to be Achieved

• Step 6: Eliminate Flaws in 4M Conditions and Finalize

• Step 7: Consolidate Checking Methods

• Step 8: Determine Standard Values for Checks & Revise Standards

4. Key Tools & Techniques for Quality Maintenance

• Quality Assurance (QA) Matrix

• Quality Maintenance (QM) Matrix

• 5 Why Analysis

• P-M Analysis Process

5. Towards Excellence in Quality Maintenance

• JIPM TPM Excellence Criteria for Quality Maintenance

• How to Sustain TPM & Quality Maintenance Activities

• Critical Success Factors

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You may also be interested in the following training presentations and documents (sold separately):

1. Total Productive Maintenance (TPM)

2. Autonomous Maintenance (Jishu Hozen)

3. Focused Improvement (Kobetsu Kaizen)

4. Planned Maintenance

5. Quality Maintenance (Hinshitsu Hozen)

6. Overall Equipment Effectiveness (OEE)

7. TPM Team Guide

8. TPM Self-Assessment Guide & Tool

9. TPM Autonomous Maintenance Audit Guide & Checklists

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