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Change Management Methodology



Change is the only constant in the work environment today. However, a McKinsey study revealed that 70% of change programs fail, most often due to resistance from employees. For change to be successful, it has to be effectively managed. To achieve this, it is essential that the human side of change be addressed throughout the change process.


This comprehensive Change Management Methodology provides a step-by-step blueprint for change managers to successfully plan, implement and sustain change in their work environment. The Change Management process comprises four main phases: analyzing the current situation, planning and launching the program, monitoring progress, and evaluating effectiveness. The descriptions of the four phases of Change Management are as follow:

  1. Analyze Current Situation: Identifies the reason for change and required changes; analyzes impact, identifies gap and gathers feedback on proposed changes.

  2. Plan & Launch Program: Defines change strategy and infrastructure; articulates and defines the entire change process to bridge the gap between "present state" and "desired state".

  3. Monitor Progress: Monitors the change transition and transformation process; assesses and measures change effectiveness on people, processes and systems; addresses resistance to change.

  4. Evaluate Effectiveness: Reviews results of change process with appropriate follow-up actions; supports culture change; shares success stories and learning points; reward and recognize successful change.

This easy-to-follow methodology is applicable to all types of organizations embarking on organizational transformation such as process and technology improvement, behavioral and cultural change, role and organizational redefinition, mergers and acquisitions as well as the re-imagination of a new workplace in the post pandemic world.

NOTE: This methodology package includes:

1. Change Management Methodology (PowerPoint format)

2. Change Management Poster (PDF format, in color and monochrome, printable in A3 size)


1. Analyze Current Situation

  • Identify reason for change

  • Assess readiness for change

  • Assess impact of change

  • Identify gaps

  • Gather feedback

2. Plan & Launch Program

  • Define change strategy

  • Set up change infrastructure

  • Create awareness and get buy-in

  • Develop and communicate plans

  • Develop skills

  • Launch pilot project

3. Monitor Progress

  • Monitor change process

  • Overcome resistance to change

  • Audit for behavioral changes

  • Measure effectiveness

  • Provide support

4. Evaluate Effectiveness

  • Review results

  • Share success stories

  • Provide follow up support

  • Reward and recognize

You may also be interested in the following presentations, frameworks and methodologies (sold separately):

  1. Change Management

  2. Change Management Methodology

  3. Change Management Models

  4. Change Management Frameworks Reference Guide

  5. Organization, Change & HR Models

  6. Business Model Canvas

  7. Service Design

  8. Digital Transformation: People, Organization & Change

  9. Lean Daily Management System

  10. Hybrid Working

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