PPT: TWI Job Relations (JR) Training Presentation
pptx icon.png

File Type:

Aspect Ratio: 4:3 Standard Screen


File Size: 11.3 MB


Number of Slides: 100


Terms of Usage

Training Presentation/Powerpoint:

TWI Program: Job Relations (JR) Training



The TWI Job Relations (JR) program trains supervisors in how to solve personnel problems using an analytical, non-emotional method combined with some basic foundations of human relations. JR emphasizes that supervisors must treat all people as individuals and by understanding people on all levels, supervisors can achieve results working through people. 


There are basic principles that, when applied day in and day out, will tend to keep relations smooth and prevent problems from arising. By pointing out the ways that problems do arise one can readily see that preventive action can be taken. This applies particularly in anticipating changes that may not be readily accepted and in sensing changes in output, attitudes, and relationships. However, when problems do arise, there is an organized procedure to handle such problems that helps get better results from the action we take. TWI Job Relations teaches supervisors the four steps for effective leadership. 


(NOTE:  Our TWI training materials are closely based on the original TWI training manuals developed by the TWI Service.)

This training package includes:

  1. TWI Introduction Slides (total of 30 slides; PowerPoint format)

  2. TWI JR Slides (total of 70 slides; PowerPoint format)

  3. JR Problem Solving Sheet (Word Format)

  4. JR Case Study (Word format)

  5. JR Sample Problem Sheet (Word format)

  6. JR Situation Analysis Sheet (Word format)

  7. JR Questions for Supervisor (for Trainer Use Only)

  8. Printing Guidelines for JR Pocket Card

  9. TWI JR Poster (PDF format, in color and monochrome, printable in A3 size)


Learning Objectives


  1. ​Understand the importance and benefits of Job Relations

  2. Define the foundations for good relations

  3. Explain how to improve Job Relations based on the 4-Step method for JR

  4. Define the approach to get feelings and opinions




1.  Understanding Supervisory Responsibility and the Individual

2.  Foundations for Good Relations

3.  The “Joe Smith” Problem (case study)

4.  The Four Step Method for Job Relations

5.  The importance of "Getting The Facts"

6.  The importance of "Weigh & Decide"

7.  The importance of "Take Action"

8.  The importance of "Check Results"

9.  Practice Demonstrations on each of the four steps

10. How to Get Feelings & Opinions

11. How to See Problems Coming

12. Summary and Closing

13. Appendix - Introduction to TWI