DESCRIPTION
 

The Training Within Industry (TWI) programs were developed by top training and management experts in the U.S. and were extensively field-tested. When introduced to Japan in the 1950s, they were quickly adopted by many companies, including Toyota. TWI programs focus on creating a skilled workforce, improving labor-management relations, boosting productivity, and promoting continuous improvement.

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This training package includes three key TWI modules:

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• Job Instruction Training (JI): Teaches supervisors how to instruct employees to perform jobs correctly, safely, and efficiently, minimizing scrap, rework, and equipment damage.

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• Job Relations Training (JR): Equips supervisors with skills to solve personnel issues using a non-emotional, analytical approach, emphasizing individual treatment and effective people management for optimal results.

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• Job Methods Training (JM): Guides supervisors on improving job performance to increase production of high-quality products, reducing time and waste through efficient use of manpower, machines, and materials.

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The TWI training materials are customizable and designed for use in both classroom and hands-on settings, with practical demonstrations. Job aids like Job Breakdown Sheets and Training Timetables can be applied immediately or tailored to specific needs.

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Training modules can be delivered separately, in 2-hour sessions, or adapted to your operational requirements.

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LEARNING OBJECTIVES

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1. Effective Job Instruction: Teach supervisors how to provide clear, safe, and efficient instructions to employees, ensuring quality and productivity.

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2. Problem-Solving Skills for Supervisors: Equip supervisors with the tools to address personnel issues using an objective, analytical approach while fostering positive relationships.

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3. Continuous Improvement in Job Methods: Help supervisors identify and implement improvements to optimize job performance, reduce waste, and enhance production efficiency.

 

CONTENTS

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• Introduction to TWI

       - Brief History of TWI

       - TWI - The Missing Link to Lean & Kaizen

       - What is TWI?

       - Components of TWI

       - Benefits of TWI

       - TWI - A Timeless Approach

       - The Four-step Method

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• Five Needs of Good Supervisors

       - Who is a Supervisor?

       - Five Needs Model for Good Supervisors

 

• Job Instruction (JI)

        - Four Steps for Job Instruction

        - Four Steps to Get Ready

        - Job Breakdown – Important Steps, Key Points & Reasons

        - Training Timetables

        - Special Instruction Problems

        - Job Instruction & Standard Work

        - Activities & Discussions

        - Practice Demonstrations by Participants

 

• Job Methods (JM)

        - Four Steps for Job Methods Improvement

        - Job Breakdown Sheet

        - 5W’s & 1H

        - Eliminate, Combine, Rearrange & Simplify

        - Job Method Improvement Proposal Sheet

        - Resistance & Resentment

        - Activities & Discussions

        - Practice Demonstrations by Participants

 

• Job Relations (JR)

       - Chart on Supervisory Responsibility

       - Foundations for Good Relations

       - Chart on the Individual

       - How Problems Arise

       - Four Steps for Job Relations

       - How to Get Feelings & Opinions

       - How to See Problems Coming

       - Activities & Discussions

       - Practice Demonstrations by Participants

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List of materials included in this training package:

 

1. TWI Introduction & TWI Job Instruction PPT Training Presentation (PowerPoint format)

2. TWI Job Methods PPT Training Presentation (PowerPoint format)

3. TWI Job Relations PPT Training Presentation (PowerPoint format)

4. Job Instruction Breakdown Sheet (Word format)

5. Job Instruction Training Timetable (Word format)

6. Job Instruction Training Matrix (Excel format)

7. Job Methods Breakdown Sheet (simple) (Word format)

8. Job Methods Breakdown Sheet (8.5x11) (Word format)

9. Job Methods Breakdown Sheet (8.5x14) (Word format)

10. Job Methods Improvement Proposal Sheet (Word format)

11. Job Relations Situation Analysis Sheet (Word format)

12. Job Relations Case Study (Word format)

13. JI Pocket Card (PowerPoint format)

14. JM Pocket Card (PowerPoint format)

15. JR Pocket Card (PowerPoint format)

16. TWI E-Pocket Cards - JI, JM & JR (PowerPoint format)

17. Five Needs Model Poster (PDF format, in color and monochrome, printable in A3 size)

18. JI Poster (PDF format, in color and monochrome, printable in A3 size)

19. JM Poster (PDF format, in color and monochrome, printable in A3 size)

20. JR Poster (PDF format, in color and monochrome, printable in A3 size)

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You may also be interested in the following presentations (sold separately):

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1. Training Within Industry: The Complete Programs (JI + JM + JR + JS + PS)

2. Standard Work 

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