Generating a constant flow of innovative ideas to create business value.
Engaging Employees to Build a Productive Workplace
Are your Suggestion Boxes empty most of the time?
According to Gallup, a worldwide employee satisfaction survey conducted in over 180 different countries has found that only 13% of employees are engaged at work, 63% are "not engaged" and the remaining 24% are "actively disengaged."
Add the last two categories and you get 87% of employees worldwide who, as Gallup puts it, "are emotionally disconnected from their workplaces and less likely to be productive."
What these statistics mean is that most organizations have not been actively harvesting employees' ideas to increase customer satisfaction, improve bottom line and enhance employee satisfaction.
On the other hand, organizations with existing employee suggestion systems have encountered poor participation rates and low implementation rates.
Others have found that their suggestion boxes are either empty most of the time or have become trash bins.
It is rare to find good quality or innovative suggestions – ideas that are logical, radical and practical to implement.
“The only way to have a good idea is to have a lot of ideas.“
Sir Winston Churchill
Building an Effective Suggestion System
A staff suggestion system is a formalized mechanism which encourages employees to contribute constructive ideas for improving the organization in which they work.
The overall aim is to gather, analyze and implement ideas in order to create results that have a positive impact on the business and/or deliver new value to customers.
A successful suggestion system starts with a culture committed to building collaboration, teamwork and worker empowerment by focusing people on continuous improvement (Bodek, 2010 and Liker & Franz, 2011).
An effective staff suggestion system improves one’s own work and the working environment, creates ownership and trust, builds teamwork, improves profitability and last but not least, enhances communication between employees and management.
Implementing an effective Staff Suggestion System that generates a sustainable flow of innovative ideas is not impossible. In Toyota, 700,000 ideas are generated annually with over 90% implementation rate.
Source: Japan Human Relations Association
Implementing an Effective Staff
We can help you to plan and implement an effective Suggestion System that encompasses an effective strategy and mechanism that works. Our service includes:
Setting up a governance structure
Defining policies and goals
Developing promotion and publicity campaign
Defining the suggestions process
Developing good quality or innovative ideas
Defining the evaluation and award systems
Setting up a monitoring and management review system
If you have an existing Suggestion System, we can assist you to increase its effectiveness by:
Reviewing the entire system
Diagnosing the problems
Developing and implementing countermeasures