Description
 

The seven basic quality tools are effective for data analysis, process control, and quality improvement (numerical data). However, these basic tools cannot be used for non-numerical or verbal data. To organize verbal data into useful information, you would require the advanced quality tools. 

The Seven Advanced Tools of Quality (a.k.a Seven New Tools or Seven Management & Planning Tools) were developed with a design approach to organize verbal data diagramatically. These tools work in conjunction with the basic quality tools and can be used by management and staff to develop ideas, solve problems and formulate plans for improved project management.

 

Learning Objectives​

 

1. To acquire knowledge on the seven advanced quality tools for project planning and management.

2. To learn how to apply the seven management and planning tools to problem solving, projects, communication and daily management work.

 

Contents



1. Introduction

2. Affinity Diagram (KJ Method)

3. Relations Diagram (Interrelationship Diagram)

4. Tree Diagram

5. Matrix Diagram

6. Matrix Data Analysis Chart

7. Arrow Diagram

8. Process Decision Program Chart (PDPC)



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You may also be interested in the following training presentations and frameworks (sold separately):​

1. Introduction to Quality

2. Total Quality Management

3. Total Quality Process

4. PDCA Problem Solving Technique & Tools

5. Root Cause Analysis

6. Seven Basic Quality Tools

7. Reducing the Cost of Quality

8. 8D Problem Solving Process

9. Advanced Product Quality Planning (APQP)

10. Failure Mode & Effects Analysis (FMEA)

11. Mistake-Proofing