Training Presentation/Powerpoint:
ISO 9001:2015 (QMS) Awareness Training
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DESCRIPTION
ISO 9001:2015 is a globally recognized standard for Quality Management Systems (QMS) developed by the International Organization for Standardization (ISO). It provides a framework for organizations to establish and maintain an effective QMS that meets customer and regulatory requirements while continuously improving their processes and systems. The standard is applicable to all types of organizations, regardless of their size or industry.
In 2024, ISO introduced amendments to ISO 9001:2015, incorporating climate change considerations into the framework. Organizations are now required to determine if climate change is a relevant issue for their operational context and whether it impacts their stakeholders. This integration helps align quality management with global sustainability efforts and the growing importance of environmental accountability.
Based on a set of principles, including customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, relationship management, and now, climate risk assessment, ISO 9001:2015 ensures that the QMS is aligned with the organization's overall goals and objectives, including those related to climate resilience and sustainability.
ISO 9001:2015 emphasizes the importance of risk-based thinking, which now includes assessing climate-related risks and opportunities. Organizations are required to identify potential environmental impacts and take appropriate actions to mitigate them, ensuring that quality and sustainability go hand in hand. Additionally, organizations must monitor and measure their performance using a variety of metrics, such as customer satisfaction, process effectiveness, product or service quality, and, where applicable, their response to climate-related factors.
This ISO 9001:2015 (QMS) Awareness PPT training presentation is designed to create awareness of the world's most popular standard among management and staff, new hires, and potential auditees. It can also be used to supplement your materials for the training of QMS professionals and internal auditors.
The presentation covers what ISO 9001 is, its benefits, the high-level structure, the certification process, the audit approach, and practical tips on how to handle an audit session. By the end of the training, your employees will be well-informed and comfortable with ISO 9001, including its new climate action components, enabling them to support the implementation and maintenance of an effective, climate-aware QMS in your organization.
NOTE: This training package includes:
1. ISO 9001:2015 (QMS) Awareness PPT training presentation (PowerPoint format)
2. ISO 9001:2015 (QMS) poster (PDF format, in color and monochrome, printable in A3 size)
3. ISO Certification Audit poster (PDF format, in color and monochrome, printable in A3 size)
LEARNING OBJECTIVES
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Provide background knowledge on ISO 9001.
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Gain an overview of the ISO 9001 structure.
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Define the ISO 9001 certification process.
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Describe the audit approach and learn useful tips for handling an audit session.
CONTENTS
1. Overview of ISO 9001
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About ISO
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ISO Standards Contribute Directly to the U.N. Sustainable Development Goals (SDGs)
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What are Standards?
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What Standards are Not
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Why are Standards Important?
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Why an ISO Standard?
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What is a Management System?
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The ISO 9000 Series
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What is ISO 9001?
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How Does ISO 9001 Work?
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Where Does ISO 9001 Come From?
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Why is a Quality Management System Important?
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Advantages of Certification
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Accreditation & Certification Bodies
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Development of ISO 9001
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Quality Management Principles
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Why was ISO 9001 Revised?
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Key Improvements to ISO 9001:2015
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New Focus on Climate Action
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The Plan-Do-Check-Act (PDCA) Process Model
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Emphasis on Process Approach
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Risk-based Management
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Benefits of the New ISO 9001:2015
2. ISO 9001 Structure
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Annex L
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Framework of Annex L
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High-Level Structure (HLS)
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The ISO 9001:2015 Structure is Based on the High-Level Structure for Management System Standards
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HLS: The Same Core Elements
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ISO 9001:2015 Approach is Based on the PDCA Cycle
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PDCA and ISO 9001:2015 Clause Structure
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ISO 9001:2015 Key Clause Structure (4-10)
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Context of the Organization (updated clauses 4.1 and 4.2 now include climate-related considerations)
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Leadership
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Planning
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Support
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Operation
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Performance Evaluation
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Improvement
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3 Steps to Align Your QMS with Climate Action
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The PDCA Cycle is the Engine of Continuous Improvement
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Continual Improvement
3. ISO 9001 Certification Process
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Becoming ISO 9001:2015 Certified
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Aligning/Transitioning to ISO 9001:2015
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ISO 9001:2015 Certification Process
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What Does Certification Assure?
4. Audit Approach
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What is a Quality Audit?
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What is an ISO Audit?
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What Are Audits Used For?
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Types of Quality Audits
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Internal Quality Audit
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Principles of Auditing
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Audit Focus
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Audit Approach
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Audit Emphasis
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Review of Documented Information
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Audit Findings
5. Handling an Audit Session
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Rights of Auditee
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Rights of Auditor
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How to Handle an Audit Session?
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Auditee's Conduct
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Interacting with Auditors: Do's
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Interacting with Auditors: Don'ts
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