Training Presentation/Powerpoint:
ISO 9001:2015 (QMS) Awareness Training
Description
Over a million organizations in 170 countries have adopted ISO 9001:2015 as their quality management standard. Many more are pursuing this certification. Why? Because ISO 9001 helps your company assure quality, save money and customers expect it. ISO 9001 applies to all types of organizations.
This presentation can be used to brief your employees, new hires and potential auditees so as to create awareness of the ISO 9001:2015 standard. Alternatively, the presentation may be used to supplement your materials for the training of QA professionals and internal auditors.
It covers the what and why of ISO 9001, the QMS clause structure, the audit approach and also offers practical tips on how to handle an audit session. When you are done teaching this material to your employees, they will be much more informed and comfortable with ISO 9001.
Learning Objectives
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Provide background knowledge on ISO 9001
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Gain an overview of ISO 9001 structure and the certification process
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Understand the audit approach
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Gather useful tips on handling an audit session
Contents
1. Overview of ISO 9001
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About ISO
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The ISO 9000 Series
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What is ISO 9001?
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How Does ISO 9001 Work?
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Where Does ISO 9001 Come From?
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Why is a Quality Management System Important?
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Advantages of Certification
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Accreditation & Certification Bodies
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Development of ISO 9001
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Quality Management Principles
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Why Was ISO 9001 Revised?
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Key Improvements to ISO 9001:2015
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ISO 9001:2008 vs ISO 9001:2015 - Key Differences
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ISO 9001:2008 vs ISO 9001:2015 - Different Terminology
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Process Approach
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Risk-based Management
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Benefits of the New ISO 9001:2015
2. ISO 9001 Structure
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Annex L - Implications
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Overview of Annex L
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The ISO 9001 Structure is Aligned to the Common Structure for MSS
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HLS: The Same Core Elements
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ISO 9001 Approach is Based on the PDCA Cycle
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PDCA and ISO 9001 Clause Structure
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ISO 9001 Clause Structure (4-10)
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Context of the Organization
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Leadership
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Planning
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Support
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Operation
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Performance Evaluation
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Improvement
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3. ISO 9001 Certification
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Becoming ISO 9001 Certified
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ISO 9001:2015 Certification Transition Timeline
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ISO 9001 Certification Process
4. Audit Approach
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What is a Quality Audit?
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What Are Audits Used For?
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Types of Quality Audits
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Internal Audit
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Audit Focus
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Audit Approach
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Audit Emphasis
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Review of Documented Information
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Audit Findings
5. Handling an Audit Session
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Rights of Auditee
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Rights of Auditor
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How to Handle an Audit Session?
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Auditee's Conduct
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Interacting with Auditors: Do's
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Interacting with Auditors: Don'ts
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