Hammer & Champy
“BPR is the fundamental rethinking and radical redesign of business processes enabled by information technology to achieve dramatic improvements in business performance.”
Business Process Reengineering (BPR)
Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes enabled by information technology to achieve dramatic improvements in business performance. BPR may be the answer to organizations who are expecting results over and beyond what continuous improvement techniques can offer. Companies that have successfully reengineered are Ford, Bell Atlantic, Mutual Benefit Insurance and Xerox among others.
Facilitated by our Certified Management Consultant (Japan) and Certified Lean Six Sigma Black Belt, this workshop is recommended for all senior and middle management staff who are responsible for the successful BPR implementation.
Lectures, individual exercises, group activities and discussions and Q&A.
Be equipped with the principles and concepts of business process reengineering
Be familiar with the characteristics of reengineered processes
Have learned a structured approach to reengineer processes for maximum productivity
Have gained knowledge on the impacts of BPR and guidelines for change management
2. Process management
3. Overview of BPR
4. Organizing for BPR
5. Process Diagnosis
6. Process Redesign
7. Process Implementation
8. Impact of BPR
9. Guidelines for Change Management
10. Pitfalls to Avoid
Award of Certificate
Certificate of Attendance will be issued to participants who have attended at least 75% of the workshop