Hammer & Champy

“BPR is the fundamental rethinking and radical redesign of business processes enabled by information technology to achieve dramatic improvements in business performance.”

Training program:

Business Process Reengineering (BPR)

Description
 

Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes enabled by information technology to achieve dramatic improvements in business performance. BPR may be the answer to organizations who are expecting results over and beyond what continuous improvement techniques can offer. Companies that have successfully reengineered are Ford, Bell Atlantic, Mutual Benefit Insurance and Xerox among others. 


 Recommended Audience  


Methodology
 

  • Lectures, individual exercises, group activities and discussions and Q&A.


Learning Objectives

 

  1. Be equipped with the principles and concepts of business process reengineering

  2. Be familiar with the characteristics of reengineered processes

  3. Have learned a structured approach to reengineer processes for maximum productivity

  4. Have gained knowledge on the impacts of BPR and guidelines for change management

Outline



1. Introduction
2. Process management
3. Overview of BPR
4. Organizing for BPR
5. Process Diagnosis
6. Process Redesign
7. Process Implementation
8. Impact of BPR
9. Guidelines for Change Management
10. Pitfalls to Avoid

Award of Certificate



  • Certificate of Attendance will be issued to participants who have attended at least 75% of the workshop

Duration



  • 1 day 

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