Uncover the secrets of operational excellence with a gemba walk. Join us as we delve into the front lines of business with insights from the best in the field.

Discover the power of root cause analysis in solving problems for good. Dive into our expert insights and strategies for lasting solutions.

In this blog, we will discuss the eight steps of 5S implementation, from forming a steering committee to conducting 5S audits, and how they can be applied to achieve successful implementation of 5S in any organization.

Uncover the winning strategy for driving operational excellence with Lean Daily Management System (LDMS). Explore how this approach can transform your business.

Hybrid Working: Challenges and Best Practices for Improving Productivity and Performance

Hoshin planning is a participatory approach that involves everyone in the organization, from the top-level management to the frontline employees. It aims to create a shared vision and a collective understanding of the organization's goals and objectives, which helps to ensure that everyone is aligned towards the same outcomes.

Discover what design thinking is, its benefits, the design thinking mindsets, methods, and tools, applications, and best practices.

Customer Journey Maps serve as a visual means to identify the steps your customer goes through as they experience your product or service and the impact of each. A journey map is helpful for the problem solving team to “see” what the customer goes through in achieving what they want. To improve the quality of customer experience, organizations must have a better understanding of customers, gaining greater customer insight and cater to their customer's end-to-end journey.

5S is a basic management philosophy for eliminating waste and improving workplace organization and standardization. 5S serves as the foundation for continuous improvement activities and on which other Lean methodologies can be applied. Translated to its English equivalent, 5S means: Sort, Set In Order, Shine, Standardize and Sustain.

Discover how Training Within Industry (TWI) can be the missing link in Lean Management. Learn from TWI Master Trainer Allan Ung at Operational Excellence Consulting.